Big News From Be My Eyes

In this episode of Double Tap, hosts Steven Scott and Shaun Preece kick things off with their usual banter, touching on everything from breakfast choices to the peculiar habit of eating fruit with stickers still on them.

The big news of the day, though, comes from Be My Eyes CEO Mike Buckley, who joins the guys to talk about the launch of the Service Directory in the Be My Eyes app. This new feature aims to dramatically expand the number of companies that people who are blind and partially sighted can connect to for customer service. Starting with about 600 companies, the directory will eventually include the top 10,000 B2C companies worldwide, offering a seamless, easy repository for customer service needs.

This initiative is not only a step towards better accessibility but also serves as a marketing and sales funnel for Be My Eyes, encouraging companies to establish deeper relationships and offer video customer service calls or AI-assisted calls.

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