Aira Partners With Walmart

In this episode of Double Tap, Steven Scott and Shaun Preece are joined by Jenine Stanley from Aira and Michael Babcock to discuss Aira’s new partnership with Walmart, providing free Aira access in stores. Jenine explains Aira as a “visual interpreting service,” offering trained agents to assist blind users with tasks like navigation, shopping, and form filling. “It’s eyes in your pocket,” she says, emphasizing that Aira’s continuous training ensures agents provide accurate assistance.

Michael shares his experience using Aira at Walmart in Oregon, navigating the store with Meta Ray-Ban glasses while an Aira agent guided him to find items like Ziploc bags and aluminum foil. “The agent used Walmart’s store maps to direct me and even found sale prices,” Michael recalls. He highlights the convenience of hands-free assistance, noting, “I could carry my cane and coffee while getting directions in my ears.” Aira’s service extends to Walmart.com and is geofenced to cover store parking lots, ensuring users receive assistance from arrival to checkout.

Jenine addresses privacy concerns, assuring users that Aira is HIPAA compliant and offers call privacy options. She explains that Walmart’s partnership includes sharing store layouts with Aira agents for efficient navigation. Michael notes the importance of stable connectivity, saying, “Walmart’s 5G Wi-Fi ensured seamless video calls with my Ray-Bans.” Listeners can learn more at aira.io or call 1-800-835-1934.