InnoSearch.ai and the Future of Accessible Online Shopping

On a recent episode of Double Tap aired on 18th September, Steven and Shaun welcomed Patrick Long, the founder of InnoSearch.ai, to discuss how his platform is changing the landscape of online shopping, especially for the blind and visually impaired community.

Making Shopping Accessible

Patrick Long explained that InnoSearch.ai is a unique e-commerce platform designed with accessibility at its core. Unlike traditional online shopping giants such as Amazon and Walmart, InnoSearch.ai ensures a clean, ad-free experience, making it easier for users to find and purchase products. Long highlighted that the platform was built to cater specifically to blind and low-vision users:

“We make it such that there are no ads, no extraneous suggestions or things that might throw the user off. And we make it so it’s very compatible with all the popular screen readers like NVDA, Apple VoiceOver, so blind and low vision users can easily find the product they need, quickly understand what they’re purchasing, and go through a very simple one or two click checkout flow”.

Chatting with Products Using AI

One of the most exciting features of InnoSearch.ai is its AI-powered chatbot that allows users to interact with product images directly. If a product’s description or image isn’t clear, users can ask the AI for further clarification. This feature is designed to give users full control over their shopping experience, making sure they know exactly what they’re buying:

“You can, in a sense, chat with your photo, right? And then you can really understand what you’re purchasing. You know, if the first response isn’t that great, you can ask it to describe it again, right? So you’re really sure what you’re buying before you actually purchase it”.

Access to Popular Retailers and Deals

When asked about product selection, Long revealed that InnoSearch aggregates products from major retailers like Amazon and Walmart, along with popular deal sites such as Flip Deals and Deal News. The platform ensures users have access to a wide variety of high-quality items at competitive prices, all in one place.

“We’re not limited to any particular retailer. Basically, you know, the best retailers with the best prices, high-quality products you can find on our site”.

Long also explained that the checkout process is seamless and handled through InnoSearch directly, even though the actual products come from the respective retailers:

“We have relationships directly with a lot of the retailers. So when you make your purchase on InnoSearch, we do our magic, black box magic, that makes a lot of the orders happen. But yeah, basically you’re delivered by whatever retailer you order from”.

No Extra Costs for Accessibility

One of the biggest concerns for shoppers is whether they have to pay extra for accessible services. Long reassured listeners that InnoSearch products are priced competitively—often matching or even undercutting the prices found directly on retailer sites. The platform earns revenue through commission sharing, so users can enjoy accessible shopping without additional fees:

“The products actually are, you’ll find either similarly priced or slightly lower than what you find on the retailers. And the way we’re able to do that is because of commission sharing”.

Future Plans: Voice Commands and Expansion

Looking forward, Long shared some of the company’s plans to integrate voice commands into the platform. This feature would allow users to search for items using only their voice, further simplifying the experience. Whether it’s asking for a specific type of clothing or narrowing down options by size and price, the power of AI will make the shopping experience even more user-friendly.

“We talked about a new feature that could solve a lot of that. And like you mentioned, voice commands on the website seem very promising because it will create a seamless experience where a user could just, using their voice, search for the exact item they’re looking for”.

Additionally, Long announced that InnoSearch is currently expanding beyond the U.S., with plans to roll out in Canada and the UK soon after.

InnoSearch.ai is already live, and new users can try the platform with a special promotion. Long encouraged listeners to sign up and take advantage of a $5 discount on orders of $20 or more using the code “OFF5”. The team at InnoSearch is eager to receive feedback from users to continuously improve the platform and enhance the shopping experience for the blind and visually impaired community.

To give InnoSearch a try, visit InnoSearch.ai.

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